Safety Notices

We have opted to voluntarily recall the kettle in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada. More information on this product and the associated voluntarily recall can be found here.

We ask that you review all the FAQs on this page.

General Questions

Did the CPSC or Health Canada require Gramr, Inc. to recall the brushed gold kettles?
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My recalled kettle appears to be fine. Can I continue to use it?
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My kettle was purchased from CAUSEBOX. What remedy will I receive?
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My kettle was purchased from Rose & Fitzgerald. What remedy will I receive?
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Does CAUSEBOX still exist? Why are you giving me an account credit for Alltrue?
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I am not a CAUSEBOX/Alltrue subscriber. How can I use an Alltrue account credit?
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How do I participate/register for the recall?
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