For consumers residing in Canada, to receive the recall remedy, you will need to upload a photo (below) containing the following evidence the kettle has been disabled, REQUIRED TO INCLUDE: 1) evidence the handle has been removed from the recalled kettle. The handle can be removed safely by carefully unscrewing the two screw that attach the handle from the body of the kettle. of the disabled kettle. The handle can be removed safely by carefully unscrewing the two screws that attach the handle from the body of the kettle; AND 2) evidence the kettle has been defaced with a permanent marker such that it would not be presentable for use. A single photo evidencing BOTH of the above is sufficient. After we receive the uploaded photo(s) we will issue the recall remedy. After you receive the recall remedy from us, you should dispose of the disabled kettle in accordance with local trash and recycling requirements.
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